Last updated: 10 June 2026

Privacy Policy

This policy explains how Creative Campaigns ("we", "us") collects, uses and protects your personal information when you use our website (ccampaigns.com), contact us, or respond to our advertising — including lead forms on Facebook and Instagram.

Who we are

Creative Campaigns is a UK-based web design and digital marketing service for UK businesses. Contact: hello@creativecampaigns.co.uk · 07404 095210 · London, UK.

What we collect

• Enquiry & lead data — name, phone number, email address, business name/type, and answers you give in our enquiry forms, including Facebook/Instagram lead forms ("Instant Forms").
• Communications — messages you send us by email, phone, WhatsApp or contact forms.
• Usage data — standard analytics and advertising data (pages visited, device/browser type) via cookies and similar technologies, including the Meta Pixel where in use.

How we use it

• To respond to your enquiry and provide the services you ask about (legitimate interest / steps prior to a contract);
• To send you relevant follow-up about your enquiry (legitimate interest — you can opt out at any time);
• To deliver and improve our services and measure our advertising (legitimate interest / consent where required).

We do not sell your personal information.

Where your data goes

We use trusted processors to run our business: Meta Platforms (lead forms and advertising), Google (email, spreadsheets, analytics), Make.com (form-to-CRM automation), Telegram (internal notifications), and our hosting provider. Each processes data under their own safeguards and our instructions. Some providers may process data outside the UK with appropriate safeguards (e.g. standard contractual clauses).

How long we keep it

Enquiry and lead data is kept for up to 24 months from last contact, then deleted unless you become a client (in which case data is kept for the duration of our engagement and as required by law, e.g. accounting records).

Your rights

Under UK GDPR you can ask us to access, correct, delete, restrict or port your personal data, and you can object to processing or withdraw consent at any time — email hello@creativecampaigns.co.uk. You can also complain to the ICO (ico.org.uk).

Cookies

Our site uses essential cookies and, where enabled, analytics/advertising cookies (including the Meta Pixel) to measure campaigns. You can control cookies in your browser settings.

Changes

We may update this policy from time to time; the latest version will always be at this address.